20/09 11:00 - 12:00 Panel discussion: AI fairness and ethics
The advent of new technologies such as Artificial Intelligence (AI) are enabling opportunities for future growth and development in the insurance sector. The benefits arising from AI in terms of prediction accuracy, automation, tailoring products and services or cost reduction are remarkable. However, there are also concerns about the impact that the increasing adoption of AI could have on the financial inclusion of groups of protected classes or vulnerable consumers or on our society as a whole.
• What does fairness and ethics mean in an insurance and AI context?
• How do insurers use AI across the insurance value chain and how does it impact consumers?
• What is a biased dataset and what measures can be put in place to prevent AI systems from producing biased outcomes?